The Account page is where you can update your account settings, view your orders, manage contact preferences and find the product keys for the software you have downloaded. You can also download purchased software from the Account page.
To use the Account section you need to sign in with a free Microsoft account. If you do not have a Microsoft account, you'll have the option to create one when you make an order.
The information you keep in your Account can be used for placing future orders. For more details about how Microsoft protects your privacy, please see the Microsoft Online Privacy Statement .
You can have multiple Microsoft Store accounts if you sign in with different Microsoft account credentials, but information is not shared across accounts. For example, if you log in with one email address, that information is not available to you if log out and log in with a different email address.
You can download your software as soon as your purchase is complete, and you can also download it later from the Downloads + Product Keys section of your Account. Just locate the item and click on the Download link next to your downloadable software title. The product keys required to install your downloaded software are all listed in this section of your Account. Product keys are strings of letters and numbers that you need to provide to your software during the installation process or before you can use it. With physical/non-downloadable software, the product keys are typically printed on stickers attached to the packaging. Without product keys, you will not be able to install either downloadable or physical/non-downloadable software. When you purchase downloadable software from Microsoft Store, your product keys are saved in your Downloads + Product Keys page.
You can easily view details of your past orders on the Order History page. You will find information about products you ordered from Microsoft Store such as the date of your order, billing address associated with each order, order number, order totals and order status.
You can store multiple methods of payment in Account – credit card numbers, expiration dates and billing addresses. Then, when you are making a purchase, just select the payment method you want to use for a particular order. For security, only the last four digits of the credit card are displayed.
For additional security, your Card Verification Value ( CVV ) number is not stored with your credit card. You provide it only when you make a purchase.
If you add a new billing address when you add payment information, that address is stored with the rest of your addresses.
You can store as many addresses as you want in your Account. Then, when you make a purchase, in the checkout page, select the address you want to use.
Fill out the form in the Addresses section of the page. The required fields are indicated with an asterisk (*).
|FIELD NAME||FIELD DESCRIPTION|
|First Name *||The given name of the billing recipient. If the name is longer than 20 characters, just enter the first 20.|
|Last Name *||The family name of the billing recipient. If the name is longer than 20 characters, just enter the first 20.|
|Billing address 1 *||The address. If the address is longer than 60 characters, enter the rest of the address in the box for Address Line 2.|
|Billing address 2||Optional. Maximum 40 characters.|
|City *||City for the address.|
|Province/Territory *||Select the province/territory from the drop-down list. You can type the first letter of the province/territory to go to that location in the list.|
|Postcode *||Enter a postcode.|
|Phone *||Phone number, including area code. For example, 5555555555. The phone number is required in case there are any issues with your order.|
|Title/friendly name *||You can include 64 characters of text to identify the address, for example "Home address".|
Once you delete an address, it is not available to choose when you place a new order.
You can choose whether to use the Download Manager or the built-in browser download and whether to receive promotional emails.
You can choose whether to use the Download Manager or standard browser file download. For more information, see Software Downloads. The Download Manager is a software application installed on your computer that makes it easy for you to download software from Microsoft Store.
The Download Manager can:
NOTE: Download Manager is not supported on Macs or with a browser that is not compatible with Internet Explorer 6 or higher, but you can use browser download instead.
NOTE: Your browser can download files without the Download Manager. If you choose to use the built-in browser download feature, you do not need to install the Download Manager. If there are multiple files in the download, there is a list of files you can download one at a time.
E-mail order confirmations and promotional material (if you chose to receive them) are sent to your Microsoft account e-mail. During the checkout process you can enter a different email address for confirmation emails for that order.
Microsoft Store allows you to save items in your Shopping Cart.
To view your saved cart:
If you’ve purchased a subscription through Microsoft Store, you can manage your subscriptions by clicking on "Account" at the top of any page and choosing the "Subscriptions" option. You will need to sign in with the Microsoft account associated with your purchase.
The Subscriptions page allows you to: