Go green to save green
Recycle your old technology at the Microsoft retail store.
To get started, simply bring your computer, phone, or other device to the Answer Desk at the Microsoft retail store. We will appraise its value based on condition and current market value. If it’s determined to have value,* we will provide you with a Microsoft retail store credit.* If it doesn’t have value, we will wipe it of all data and safely recycle it for you. The process is fast, easy, and free of charge.
- Qualifying laptops and tablets.
- Cellular phones.
- Digital-audio players.
- Video-game consoles and games.
Customers can find more information about electronics recycling options on the following websites:
State Electronic Recycling Resources
Microsoft supports the responsible disposal and recycling of electronic products.
Microsoft’s Recycle for Rewards program is provided by CExchange, LLC.
* Available in select Microsoft retail stores in US (not including Puerto Rico); not valid Microsoft online store. To be eligible for trade-in, your tablet, PC, phone, game console, or game media, should include device power cord, if available, and device cannot be password protected. Any applicable value will be determined at trade-in. Microsoft store gift-card value may equal trade-in value, and is subject to Microsoft’s discretion and approval. Recycling is available for eligible items at no charge regardless of trade-in value. All trade-ins are final. Microsoft’s Recycle for Rewards program is provided by CExchange, LLC., and other CExchange terms and conditions may apply. See store associate for details.