Overview
All the help you want
One year software support and in-store personal training sessions from Microsoft experts who can keep your PC performing at its best, and get you the answers you need, fast. Assure connects you with friendly and knowledgeable Answer Techs that know Windows and Office better than anyone.
Keep things running smoothly
Assure can help boost your computer’s performance and eliminate pop-ups. The plan includes PC Tune Up and Virus Removal and Protection.
Peace of mind
With Assure you never have to worry about "what-if". It covers all of your potential software needs for one year.
Personal training
Need to learn the basics of PowerPoint? Or how to sync multiple devices using Windows 10? No problem. Assure includes as many in-store personal training sessions as you want.
Assure Software Support Plan assistance is provided remotely over the Internet by Microsoft-trained Answer Techs. They're available online to provide your service 24/7 throughout the US, whenever it works best for you.
You'll need to allow the Answer Tech to connect remotely to your computer. We highly recommend that you back up your computer before getting your service.
- Microsoft account
- Phone to speak to the Answer Tech while they're working on your PC
- Broadband Internet connection
- Windows 10, Windows 8, Windows 7, or Windows Vista
- Internet Explorer 7 or higher, or Firefox 3.6 or higher
- 300 MHz or higher processor clock speed recommended, 233 MHz minimum required (single or dual processor system).
- Intel Pentium/Celeron, or AMD K6/Athlon/Duron, or compatible processor recommended
- 256MB RAM or higher recommended (Minimum may limit performance and some features)
- SVGA (1024 x 768) or higher display
- Recommended use of default browser security setting levels
- Macromedia Flash 8 and higher
