Assure Software Support Plan

  • Assure Software Support Plan
 

Assure Software Support Plan

Assure Software Support Plan is rated4.209 out of5 by134.
  • 2016-03-31T15:42CST
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$149.00

Get peace of mind for an entire year with Assure. Receive one year of unlimited personal one-on-one in-store training sessions and software support from Microsoft experts via online chat, phone or in-store. Answer Desk experts will keep your PC performing at its best, eliminate viruses, and get you the answers you need, fast all year long. Assure connects you with friendly and knowledgeable Answer Techs who know Microsoft software better than anyone.

Quantity:

Get peace of mind for an entire year with Assure. Receive one year of unlimited personal one-on-one in-store training sessions and software support from Microsoft experts via online chat, phone or in-store. Answer Desk experts will keep your PC performing at its best, eliminate viruses, and get you the answers you need, fast all year long. Assure connects you with friendly and knowledgeable Answer Techs who know Microsoft software better than anyone.

 

 

Overview

All the help you want

All the help you want

One year software support and in-store personal training sessions from Microsoft experts who can keep your PC performing at its best, and get you the answers you need, fast. Assure connects you with friendly and knowledgeable Answer Techs that know Windows and Office better than anyone.

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Keep things running smoothly

Assure can help boost your computer’s performance and eliminate pop-ups. The plan includes PC Tune Up and Virus Removal and Protection.

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Peace of mind

With Assure you never have to worry about "what-if". It covers all of your potential software needs for one year.

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Personal training

Need to learn the basics of PowerPoint? Or how to sync multiple devices using Windows 10? No problem. Assure includes as many in-store personal training sessions as you want.

Assure Software Support Plan assistance is provided remotely over the Internet by Microsoft-trained Answer Techs. They're available online to provide your service 24/7 throughout the US, whenever it works best for you.

You'll need to allow the Answer Tech to connect remotely to your computer. We highly recommend that you back up your computer before getting your service.

  • Microsoft account
  • Phone to speak to the Answer Tech while they're working on your PC
  • Broadband Internet connection
  • Windows 10, Windows 8, Windows 7, or Windows Vista
  • Internet Explorer 7 or higher, or Firefox 3.6 or higher
  • 300 MHz or higher processor clock speed recommended, 233 MHz minimum required (single or dual processor system).
  • Intel Pentium/Celeron, or AMD K6/Athlon/Duron, or compatible processor recommended
  • 256MB RAM or higher recommended (Minimum may limit performance and some features)
  • SVGA (1024 x 768) or higher display
  • Recommended use of default browser security setting levels
  • Macromedia Flash 8 and higher

Ratings and reviews

Rated 5 out of5 by fromMoney Well SpentI think this is my 3rd year to purchase this Assure Software Support Plan. When I have a problem they are there to take care of it. I especially like that they can take control of my computer with my permission and check things out much quicker than I can.
Date published: 2016-01-10
Rated 3 out of5 by fromToo Soon To KnowI purchased this product less than a month ago. It seems like a nice product which I only used one time but I would e able to give a more accurate review in six months.
Date published: 2015-01-06
Rated 5 out of5 by fromBest investment I ever made!The technicians are incredible, polite, knowledgeable, and really know what they are doing. Keep up the great work you are providing. I have many people to this great program.
Date published: 2015-06-05
Rated 5 out of5 by fromSaved us when we were scammedThe technician was calm and patient and very helpful when we were in a state of panic.  He fixed our problem and we are grateful.
Date published: 2014-03-08
Rated 5 out of5 by fromSuperb ServiceI purchased this service a few weeks ago to help ascertain the root cause of a Windows 7 issue I was having. Every one of the Microsoft people I had contact with were pleasant, thoroughly professional, and guided me to a successful determination of the root cause. Problem was solved. The price was well worth the removal of the issue and in peace of mind for future needs. TOP SHELF.
Date published: 2015-04-20
Rated 1 out of5 by fromTechnical SupportI bought the Microsoft Assure Support Plan, a few months ago. Unless you are a novice, this plan is a waste of money.
Date published: 2015-09-08
Rated 2 out of5 by fromProblems always go to level 2 techsI have had this plan for several months. Problems do get resolved, however, it takes multiple techs to fix the problems and several hours of tech support to resolve a single issue.
Date published: 2015-03-31
Rated 5 out of5 by fromMeline at Assure help with my problemMeline did an excellent Job I am glade her is there to help and Glad Microsoftput this program together it's great to trust them.
Date published: 2015-06-07
  • 2016-03-31T15:42CST
  • bvseo_cps, prod_bvrr, vn_cps_3.2.0
  • cp_1, bvpage1
  • co_hasreviews, tv_0, tr_134
  • loc_en_US, sid_287685500, PRD, sort_mostHelpful
  • clientName_MicrosoftStore