Ratings and reviews
Rated 5 out of5 byParker G fromGreat!I got a surface book for christmas, and have been very very happy with it. Its great in school for taking notes and just home use. I unzipped my sleeve for it and my surface fell out on to the hardwood floor, creating dents in both the wood and this surface. I took it into the store, they looked me up and saw I had this protection package and told me they'll replace it immediately. Great customer service, great package to get if you're clumsy like me, or just want to be extra careful.
Date published: 2016-01-20
Rated 5 out of5 byGus 79 fromGreat to have. Just in caseLove my new Microsoft surface book. Took a day or two to get use to it and for updates to load. But after that, I'm in heaven
Date published: 2016-01-24
Rated 5 out of5 byMikeFeeser fromI Like it!!Bought this 2 months ago, little learning curve with Windows10. Installed Office and Adobe LightRoom - and have spent many enjoyable hours with it. Even some of the 'apps' are great!
Date published: 2016-01-24
Rated 1 out of5 byurmd fromGreat Look, perfect size, but does not workThe device does not work with the docking station as advertised. I have two monitors and rarely is there an instance where those connect without 2-3 minutes of rebooting and cable connecting/disconnecting.... I felt like I did not do enough research on this device because when I searched on issues with this device and the docking station there was a ton of users with the same issue and no resolution anywhere. In addition, this device crashes all the time. 3-8 times a day. I only use this device for basic email/office productivity apps and thought this would have been an upgrade from my business class laptop from a competitor... not even close. I am not going to mention the competitor but I can say that I had that laptop and docking station for the last 2 years and had no issues. Very disappointed with this item and I highly recommend that if you value your time stay away from this device.
Date published: 2016-02-07
- 2016-04-08T12:37CST
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Hardware coverage is described here. Two claims are allowed within the two-year warranty period. Each claim is subject to a $49 deductible. For service plan support, please call 1-877-696-7786 or visit myservice.surface.com. Microsoft Complete is underwritten by AMTrust, and additional terms apply.
