
To get started, simply bring your computer, phone, or other device to the Answer Desk at the Microsoft retail store. We will appraise its value based on condition and current market value. If it’s determined to have value,* we will provide you with a Microsoft retail store credit.* If it doesn’t have value, we will wipe it of all data and safely recycle it for you. The process is fast, easy, and free of charge.
Find a Microsoft retail store near you.
Customers can find more information about electronics recycling options on the following websites:
Microsoft supports the responsible disposal and recycling of electronic products.
Microsoft’s Recycle for Rewards program is provided by CExchange, LLC.