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Tech support

Repairs

Start a repair

Xbox and Zune repairs

Create a repair online at Xbox and Zune support.

Status of my repair

For PCs with Microsoft Signature being repaired as part of a Microsoft Assure Extended Service Plan:

  • Dial 1-877-MY-MS-STORE (1-877-696-7786)

For PCs with Microsoft Signature being repaired by a PC manufacturer under their standard warranty, please contact the manufacturer for repair status: