E-mail us

Please choose the topic that you need assistance with.

Microsoft Store technical assistance

I am having problems downloading my product.

For help with downloading your product from the Microsoft Store go to Download Help.

I have downloaded my product but can't install it.

If you have already downloaded your product but are having problems with installation or need further Technical support go to Microsoft Support or call 1-800-642-7676.

I need Technical Assistance (how to use, installation, activation) with Microsoft Software.

If you need Technical Assistance with the Microsoft Software please go to Microsoft Support or call 1-800-642-7676.

Microsoft Store purchase assistance

I'm having problems placing, cancelling or returning my order.

In order to cancel or return your previous order at the Microsoft Store, please call the Microsoft store on 1-877-My-MS Store (877-696-7786). Please log in to your account and have your information available when you call.

 
Back to top
Talk to an expert