Microsoft Complete for Surface Laptop Studio - 2 year
Microsoft Complete for Surface Laptop Studio - 2 year is currently not available.
Peace of mind
Accidents happen, and that's okay. With Microsoft Complete, you get two years of accidental damage protection—even from drops, spills, and cracked screens.*
Empowering you to do more
Take advantage of support from our Answer Desk specifically tailored to your needs, by phone or online.
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Why shop at Microsoft Store
Fast, free delivery
Enjoy hassle-free online shopping with free delivery, no minimum purchase required.
60-day return policy
Try out a Surface for 60 days. If you're not satisfied for any reason, return it in like-new condition in its original packaging.^
60-day low price promise
If you buy a Surface from us and our price drops within 60 days of your purchase, we'll refund the difference.**
90 days free support
Having issues? We’re here to help. Every Surface comes with free technical phone assistance for the first 90 days after purchase.
- This information is provided for summary purposes only. In the event of a conflict between the Microsoft Complete contract terms and conditions and the information on this page, the Microsoft Complete contract terms and conditions supersede and apply. For more details on the insurer (where applicable), features and benefits of the cover and how to make a claim, please visit here for a copy of the Microsoft Complete contract.
- Microsoft Complete for Surface, Surface Pro, Surface Book, or Surface Studio must be purchased at time of device purchase or within 45 days after purchase with Device inspection required at a Microsoft Retail store. In European countries, Microsoft Complete must be purchased from the same Microsoft Retailer from which the original Device was purchased.
- *Accidental Damage from Handling (ADH) is limited to damage resulting from dropping the covered product, spilling liquid onto it or screen/glass breakage of product. For covered defects and/or AD damage, maximum of two (2) claims. Each claim is subject to a deductible as set out in the contract terms and conditions.
- For service plan support visit https://support.microsoft.com.
- ^ Extended return offer period available with Surface devices purchased from Microsoft Store in New Zealand. Return process must be started within 60 days after customer received the device. Not available for purchases by reseller customers. Extended return offer period limited to 5 device returns total per eligible customer. Excludes Surface Hub. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply. Microsoft Store return policy applies to extended returns. See applicable Microsoft Terms of Sale for more information.
- ** Offer valid on purchases of Surface devices made at Microsoft Store in New Zealand within 60 days from purchase (“Offer Period”). Excludes Surface Hub. Offer not valid on purchases made at third party retailers. Customer is eligible for price adjustment only if 1) Customer purchases a Surface device during the Offer Period, (2) the price of that Surface is reduced during the Offer Period, and 3) Customer requests a price adjustment while the Surface price is reduced and in-stock for purchase. Customer must contact Microsoft Store Sales and Support to request price adjustment with order number and any other information requested by the Microsoft Store Sales representative. Credit will be provided to Customer in same method of payment (credit card use will be credited to original card). Offer limited to 5 devices per eligible customer in total during the Offer Period and a maximum of one price adjustment per device. Void where prohibited or restricted by law. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limitations may apply.