Go green to save green

Recycle your old technology at the Microsoft retail store.

To get started, simply bring your computer, phone, or other device to the Answer Desk at the Microsoft retail store. We will appraise its value based on condition and current market value. If it’s determined to have value,* we will provide you with a Microsoft retail store credit.* If it doesn’t have value, we will wipe it of all data and safely recycle it for you. The process is fast, easy, and free of charge.

Any brand of consumer electronics equipment and its accessories, with exception of CRT and LCD monitors. Examples of consumer electronics equipment and accessories include, but are not limited to:

  • Laptops and tablets
  • Cellular phones
  • Digital-audio players
  • Video-game consoles and games
  • Cables and remote controls

Customers can find more information about electronics recycling options on the following websites:

State Electronic Recycling Resources

ArkansasDepartment of Environmental Quality
CaliforniaDepartment of Resources Recycling and Recovery
ConnecticutDepartment of Environmental Protection
HawaiiDepartment of Health
IllinoisIllinois Environmental Protection Agency
IndianaOffice of Pollution Prevention
MaineBureau of Remediation and Waste Management
MarylandDepartment of the Environment
MichiganDepartment of Natural Resources and Environment
MinnesotaMinnesota Pollution Control Agency
MissouriDepartment of Natural Resources
New JerseyDepartment of Environmental Protection
New YorkDepartment of Environmental Conservation
North CarolinaDepartment of Environment and Natural Resources
OklahomaDepartment of Environmental Quality
OregonDepartment of Environmental Quality
Rhode IslandDepartment of Environmental Management
South CarolinaDepartment of Health and Environmental Control
TexasTexas Commission on Environmental Quality
VermontVermont Department of Environmental Conservation
VirginiaDepartment of Environmental Quality
WashingtonWashington Department of Ecology – E-Cycle Washington
West VirginiaSolid Waste Management Board
WisconsinDepartment of Natural Resources

Microsoft supports the responsible disposal and recycling of electronic products.

Microsoft’s Recycle for Rewards program is provided by CExchange, LLC.

* Available in select Microsoft retail stores in US (not including Puerto Rico); not valid Microsoft online store. To be eligible for trade-in, your tablet, PC, phone, game console, or game media, should include device power cord, if available, and device cannot be password protected. Any applicable value will be determined at trade-in. Microsoft store gift-card value may equal trade-in value, and is subject to Microsoft’s discretion and approval. Recycling is available for eligible items at no charge regardless of trade-in value. All trade-ins are final. Microsoft’s Recycle for Rewards program is provided by CExchange, LLC., and other CExchange terms and conditions may apply. See store associate for details.

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