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Xbox

Xbox accessories

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Frequently asked questions

  • Both Xbox Series S and Xbox Series X consoles are sold at Microsoft Store. Our smallest, sleekest console yet, the Xbox Series S delivers the speed and performance of a next-gen, all-digital console at an accessible price point. Our fastest, most powerful console, Xbox Series X features 12 teraflops of processing power, up to 120FPS, and 3D Spatial Sound. Subscribers to Game Pass Ultimate can enjoy hundreds of high-quality games with friends on console, PC, or cloud. 
  • Microsoft Store is a great place to start when looking for deals on Xbox games, Xbox games on sale, Xbox accessories, and more. 
  • Our Xbox accessories page has headsets, controllers, and everything else you need to complete your gaming setup. 
  • If you need help setting up your Xbox Series S or Xbox Series X console, our product experts can guide you through the process. Connect with us to schedule a free, personal setup appointment online. 
  • Xbox Game Pass Ultimate gives you access to hundreds of high-quality console and PC games, the ability to play new games the same day they release, and free Perks and member discounts. Plus, enjoy online console multiplayer, so you can play together with friends.​

Why buy from Microsoft Store

We offer free shipping, free returns, and cash for eligible used devices, as well as multiple ways to pay. Plus, if we lower our price on a physical product within 60 days from delivery, we’ll honor a one-time price adjustment.​
  • Flexible payments: With approval of Citizens Pay Line of Credit at 0% APR and 12- or 18-month term. Subject to individual credit approval. See the Citizens Pay Line of Credit Agreement for full terms and conditions. Citizens Pay Line of Credit Account offered by Citizens Bank, N.A.​
  • Price protection: Microsoft Store Price Adjustment: Valid on purchases of
    qualifying new or refurbished consumer and commercial physical products made at Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Eligible Retailer Price Adjustment:
    Valid on purchases of qualifying new consumer physical products from Microsoft Store and Microsoft Experience Centers in select markets for 60 days from the date product is received. Excludes commercial and refurbished products. An Eligible Retailer Price Adjustment cannot be requested at time of purchase. Microsoft reserves the right to verify an eligible retailer’s advertised price and availability of the product. The product sold by the eligible retailer must be identical to the product sold by Microsoft and must be in stock for purchase at the eligible retailer at the reduced price. Exclusions apply. Both price adjustments: Price Adjustment must be requested within 60 days after the customer receives the product and cannot be completed at time of purchase. Customer is eligible only if the product is in stock for purchase at Microsoft Store or a Microsoft Experience Center. Customer must contact Microsoft to request the adjustment. For purchases from Microsoft Store, contact Microsoft Store Sales and Support with your Microsoft Account information and any other information requested by a representative. For purchases from a Microsoft Experience Center, you must return to the location with your receipt. Limit 1 price adjustment total per product. Excludes Surface Hub, HoloLens, and Windows DevKit. See here for full terms and full list of eligible retailers.
  • Returns: Available with eligible physical products purchased from Microsoft Store online and Microsoft Experience Centers in select markets. Return process must be started within 60 days after customer receives the product. Limit 5 product returns per eligible customer purchase. Excludes Surface Hub, HoloLens, and Windows DevKit. Applicable return policy applies. For purchases made at Microsoft Store, see applicable Microsoft Terms of Sale for more information. For purchases made at a Microsoft Experience Center, see receipt for more information. Microsoft reserves the right to modify or discontinue offers at any time.​
  • Trade-In: Available only through the Microsoft Store online in the United States (including Puerto Rico). Offer valid for reimbursements after trade in of qualifying devices (PC, laptop, mobile phone, tablet, video game console). Recycled devices are not eligible for cash back. To be eligible for trade in, you must own the qualifying device, device must power on, battery must hold charge and not be required to be plugged in to operate, and be in fully functional, working condition without broken/missing components, cracked display/housing, liquid damage, modification(s) or have device warranty seal broken. Device cannot be password protected, and must include original chargers/accessories, and must contain hard drive. Customer must mail in the qualifying trade-in device to be eligible for the reimbursements. All trade-ins are final. Cannot be transferred or otherwise redeemed for cash or gift cards, or credit towards other devices or products. May not be combined with other offers. Microsoft reserves the right to modify or discontinue offers at any time. Other exclusions and limits may apply.​

    ​Microsoft reserves the right to modify or discontinue offers at any time.

Xbox

Xbox Series X – The fastest, most powerful Xbox ever. Xbox Series X features 12 teraflops of processing power to immerse you in future adventures, current obsessions, and classic titles. Up to 120FPS deliver sensational worlds that demand a closer look while 3D Spatial Sound puts you in the center of your experience.*** Play thousands of titles from four generations of consoles—all games look and play best on Xbox Series X.

Xbox Series S – The best value in gaming. Experience next-gen speed, 3D Spatial Sound, and High Dynamic Range with our smallest Xbox ever. Go all digital to store your games, saves and backups safe in the cloud. Xbox Smart Delivery ensures you play the best available version of your game no matter which console you're playing on.**** Games look and play better than ever on Xbox Series S.

Xbox Game Pass Ultimate – Be the first to play new games on day one. Plus, enjoy hundreds of high-quality games with friends on console and PC. Tap into the heart of the Xbox community and join millions of players ready to play together.

Xbox Games – Shop for the latest Xbox game titles, top-rated favorites, plus great deals in the Microsoft Store online. New and previously released titles that feature the Optimized for Xbox Series X|S icon leverage the full power and technology of the new Xbox Series X and Xbox Series S consoles to deliver faster load-times, dynamic visuals, and steadier framerates.